Updated 2026-03-02
Privacy Notice
Contact: [email protected]. Related policies live under Privacy Notice, Cookie Settings, Refund & Cancellation, and User Agreement as applicable.
1. Retention
We retain account, billing, attendance, and communications data only as long as needed to deliver services, evidence transactions, and meet quality standards required by Korean operational practice.
Learner artifacts submitted for review may be purged within ninety days of cohort completion unless you request extended archival in writing and we agree.
2. Retention — deletion requests
You may request deletion of personal data that is no longer necessary, subject to exceptions such as open disputes, tax records, or legally compelled holds.
Deletion may be deferred where technical backups must cycle; in such cases we isolate data from active systems until overwrite completes.
3. Contact
The data controller for personal information collected through gersutral.digital is AppMint Academy, reachable at [email protected] and at the postal address published on the Contact page.
We respond to privacy inquiries within a reasonable period and may request identity verification before disclosing sensitive records.
4. Contact — supervisory dialogue
If you are unsatisfied with our handling of a request, you may escalate to the competent Korean authorities as applicable, including the Personal Information Protection Commission where your matter falls within its remit.
We document escalations internally to improve training for support staff.
5. Scope
This Privacy Notice applies to visitors, applicants, learners, and partner administrators interacting with our websites, email, and scheduled video sessions.
Third-party tools used during instruction are disclosed in the Cookie Settings document and session footers where feasible.
6. Scope — exclusions
Public blog comments or social channels operated by third parties are governed by those platforms' policies even when we moderate threads for civility.
Anonymous analytics aggregated without identifiers falls outside personal data definitions where law agrees.
7. Use of data
We process personal data to operate cohorts, schedule mentors, improve accessibility, secure accounts, and communicate service updates proportionate to your relationship with us.
We do not sell personal data and do not use automated decision-making that produces legal effects without human review.
8. Use of data — analytics boundaries
Optional analytics cookies, if enabled, help us understand navigation friction; rejecting them does not remove access to core catalog pages.
We pseudonymize identifiers in internal dashboards wherever practical.
9. Data collected
Categories include identity and contact details, education history you choose to share, payment references handled by processors, technical logs (IP, device, browser), and content you upload for review.
Sensitive categories are collected only when strictly necessary and with additional safeguards.
10. Data collected — minimization
Forms avoid optional fields unless they materially improve placement in mentor groups; we periodically audit fields for continued relevance.
Session recordings, when used, require explicit notice at join time and are stored with access controls.
11. Third parties
Infrastructure, email delivery, video conferencing, and survey tooling may process data under contract as processors, subject to confidentiality and purpose limitation clauses.
We assess subprocessors for baseline security practices and document transfer mechanisms where data leaves Korea.
12. Rights
Depending on applicable law, you may have rights to access, rectify, erase, restrict, or object to certain processing, and to withdraw consent without affecting prior lawful processing.
We honor verifiable requests within statutory timelines and explain any exemptions applied.